Telegram

Connect a Telegram bot so people can chat with one of your agents from Telegram. You can connect more than one bot, each paired to a different agent.

Before you start

A bot connects to an agent, so make sure the workspace has at least one agent first. You'll also need a bot token from @BotFather on Telegram — create a bot there and copy the token it gives you.

Connect

1. Open Settings ▸ Integrations and select Connect Telegram bot.
2. Choose the agent that should answer messages.
3. Paste the bot token from @BotFather.
4. Choose who can message the bot:
   • All users — anyone who messages the bot.
   • Specific usernames only — an allowlist of Telegram usernames (comma or newline separated, without the @).
5. Select Connect.

Manage it

Each connected bot shows as a card on the Integrations page with its agent, bot username, and response mode. From the card you can:

• Edit — change the response mode and allowlist, or pause the bot (it stops responding without losing its configuration). To change the bot token, disconnect and reconnect.
• Disconnect — stop the bot from receiving messages. You can reconnect later.

Using it

Message your bot in Telegram and the assigned agent responds — the same agent you use in BetterClaw, now reachable from your phone.