Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal data.

Last updated: May 2026 5 min read

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At BetterClaw, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding our use of your information.

By using our services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

1.1 Personal Information

When you use our AI agent infrastructure services, we may collect:

  • Contact Information: Such as your name, email address, and phone number.
  • Payment Information: Billing details, including credit card numbers, for processing transactions securely.
  • Agent Configuration Data: Any agent configurations, skill definitions, and channel integrations that you set up through our platform.

1.2 Usage Information

We collect information about how you interact with our platform, including:

  • IP address and browser type.
  • Pages you visit and actions you take on the platform.
  • Device information such as operating system and browser settings.
  • Agent usage metrics and performance data.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Our Services

  • Provision and manage your AI agent deployments.
  • Securely store and manage your agent credentials and API keys.
  • Customize and improve your experience on our platform.

2.2 To Communicate with You

  • Send updates on your account, service changes, or new features.
  • Respond to your inquiries and provide customer support.

2.3 For Marketing Purposes

With your consent, we may use your contact information to send promotional offers or product updates. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the emails.

  • To protect our platform, business, and users from fraud, malicious activity, and unauthorized access.
  • To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties as described below:

3.1 Service Providers

We use third-party service providers to facilitate our services, such as:

  • Payment Processors: For secure payment transactions.
  • Cloud Infrastructure Providers: To host and operate agent runtimes in sandboxed environments.

All service providers are contractually obligated to protect your information and use it only for the purposes of providing services to BetterClaw.

We may disclose your personal information if required by law or in response to valid legal requests, including court orders or government regulations.

4. Data Retention

  • We do not use your agent data, conversations, credentials, or configurations to train AI models, sell to third parties, build advertising profiles, or for any purpose beyond running your agent. Period.
  • Any license you grant BetterClaw to process your data is limited solely to operating and delivering the agent infrastructure service.
  • Your agent configurations and logs are retained as per your subscription plan to enable you to access historical data and analytics.
  • API keys and OAuth tokens are AES-256 encrypted and auto-purge from agent memory after 5 minutes.
  • You may delete your agents, configurations, or data at any time directly from your account.
  • You retain full ownership and intellectual property rights over all data and content processed through your agents.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction to any inaccurate information.
  • Deletion: Request the deletion of your personal data from our systems.
  • Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at hello@betterclaw.io.

6. Security

We take security seriously. All agent runtimes operate in Docker-sandboxed environments with encrypted credential storage (AES-256), workspace scoping, and gateway pairing. Credentials auto-purge from agent memory after 5 minutes. Every credential access is logged in your dashboard with full context: which key, which agent, which skill, when, and whether the access was granted or denied. We use industry-standard measures to protect your information from unauthorized access, disclosure, or destruction.

Despite these efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or other methods if there are any significant changes. Please review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

hello@betterclaw.io

Alternatively, you can send us postal mail at:

BitQit Private Limited
475 - 476, Vegas Towers
Sector 14, Dwarka
New Delhi - 110078

10. Google User Data

When you connect a Google account to BetterClaw via OAuth, we access, use, store, and share Google user data only as described in this section.

10.1 What we collect

With your explicit consent during OAuth, BetterClaw may request access to:

  • Your Google account profile and email address, for account identification.
  • Google Calendar events and calendar metadata, when you connect Google Calendar — used to read your existing events, create events on your behalf, and update or delete events you ask BetterClaw to manage.
  • Google Search Console data (sites, search analytics, sitemaps, URL inspection results), when you connect Google Search Console — used to read data for sites you have already verified ownership of in Search Console.

We only request the OAuth scopes required for the features you choose to use.

10.2 How we use it

Google user data is used solely to power user-initiated features inside BetterClaw. Specifically, we use it to:

  • Display your data inside the BetterClaw interface (for example, an integrated agenda or a Search Console performance view).
  • Perform actions you explicitly request, such as creating, updating, or deleting calendar events.
  • Maintain authentication state so you do not have to re-authorize on every action.

We do not use Google user data for advertising, profiling, building user databases, training generative AI models, or any purpose unrelated to the feature you invoked.

10.3 How we share it

Google user data is processed by:

  • Our cloud infrastructure providers, Microsoft Azure and Railway Corporation, which host BetterClaw and store encrypted OAuth tokens at rest.
  • Composio, which brokers OAuth connections and API calls to Google services on our behalf.

Google user data is not shared with any other third party. Where an AI feature you invoke requires sending content to a third-party model provider, we do so only for that specific request and never use Google user data to train any AI model.

10.4 How we retain and delete it

  • Google OAuth access tokens and refresh tokens are encrypted at rest using AES-256.
  • Tokens auto-purge from active agent memory after 5 minutes of inactivity.
  • Tokens are revoked when you disconnect your Google account from BetterClaw or delete your BetterClaw account.
  • Google user data we retrieve is processed in memory to render your view and is retained only as long as needed to deliver the feature you invoked, consistent with our retention policy in Section 4.

10.5 Revoking access

You can disconnect your Google account from BetterClaw at any time from the BetterClaw settings page. You can also revoke BetterClaw's access directly from your Google Account permissions page.

10.6 Limited Use compliance

BetterClaw's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.